FAS Research Computing - Bemærk historie

System under vedligeholdelse

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Vedligeholdelse

SLURM Scheduler - Cannon - Vedligeholdelse

Cannon Compute Cluster (Holyoke) - Vedligeholdelse

Boston Compute Nodes - Vedligeholdelse

GPU nodes (Holyoke) - Vedligeholdelse

seas_compute - Vedligeholdelse

Vedligeholdelse

SLURM Scheduler - FASSE - Vedligeholdelse

FASSE Compute Cluster (Holyoke) - Vedligeholdelse

Vedligeholdelse

Kempner Cluster CPU - Vedligeholdelse

Kempner Cluster GPU - Vedligeholdelse

Vedligeholdelse

FASSE login nodes - Vedligeholdelse

Vedligeholdelse

Cannon Open OnDemand - Vedligeholdelse

FASSE Open OnDemand - Vedligeholdelse

Operationel

Netscratch (Global Scratch) - Operationel

Home Directory Storage - Boston - Operationel

Tape - (Tier 3) - Operationel

Holylabs - Operationel

Isilon Storage Holyoke (Tier 1) - Operationel

Holystore01 (Tier 0) - Operationel

HolyLFS04 (Tier 0) - Operationel

HolyLFS05 (Tier 0) - Operationel

HolyLFS06 (Tier 0) - Operationel

Holyoke Tier 2 NFS (new) - Operationel

Holyoke Specialty Storage - Operationel

holECS - Operationel

Isilon Storage Boston (Tier 1) - Operationel

BosLFS02 (Tier 0) - Operationel

Boston Tier 2 NFS (new) - Operationel

CEPH Storage Boston (Tier 2) - Operationel

Boston Specialty Storage - Operationel

bosECS - Operationel

Samba Cluster - Operationel

Globus Data Transfer - Operationel

Bemærk historie

nov. 2025

Coldfront outage
  • Løst
    UTC
    Løst

    This alert was a false alarm. Coldfront is operating normally.

  • Undersøger
    UTC
    Undersøger
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Løst
    UTC
    Løst

    This test incident has been resolved.

  • Undersøger
    UTC
    Undersøger

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Løst
    UTC
    Løst
    The Slurm scheduler is back online.
  • Identificeret
    UTC
    Identificeret
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Gennemført
    november 14, 2025 ved 23:00UTC
    Gennemført
    november 14, 2025 ved 23:00UTC
    Maintenance has completed successfully
  • Igangværende
    november 14, 2025 ved 22:00UTC
    Igangværende
    november 14, 2025 ved 22:00UTC
    Maintenance is now in progress
  • Planlagt
    november 14, 2025 ved 22:00UTC
    Planlagt
    november 14, 2025 ved 22:00UTC

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Løst
    UTC
    Løst

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Identificeret
    UTC
    Identificeret
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

okt. 2025

Holystore01 is degraded.
  • Løst
    UTC
    Løst
    This incident has been resolved.
  • Undersøger
    UTC
    Undersøger

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Løst
    UTC
    Løst

    The license server is responding normally again.

  • Opdatering
    UTC
    Opdatering
    We are currently investigating this incident.
  • Undersøger
    UTC
    Undersøger

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Gennemført
    oktober 06, 2025 ved 17:00UTC
    Gennemført
    oktober 06, 2025 ved 17:00UTC
    Maintenance is now in progress
  • Igangværende
    oktober 06, 2025 ved 13:00UTC
    Igangværende
    oktober 06, 2025 ved 13:00UTC
    Maintenance is now in progress
  • Planlagt
    oktober 06, 2025 ved 13:00UTC
    Planlagt
    oktober 06, 2025 ved 13:00UTC

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Løst
    UTC
    Løst

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identificeret
    UTC
    Identificeret

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

sep. 2025

holylfs05 changelog errors
  • Løst
    UTC
    Løst

    The root cause was found and a fix has been implemented.

  • Undersøger
    UTC
    Undersøger

    The changelog (which tracks changes on the filesystem) on holylfs05 is throwing errors creating instability on the filesystem. We are investigating.

gpu_test partition down
  • Løst
    UTC
    Løst

    The gpu_test partition is back to normal service.

    This incident has been resolved.

  • Undersøger
    UTC
    Undersøger

    The gpu_test partition is currently down. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident. incident.

gpu_test down
  • Løst
    UTC
    Løst

    The gpu_test partition is back in normal service.

  • Undersøger
    UTC
    Undersøger

    The gpu_test partition is currently down due to a networking issue in that row. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident.

holylfs05 issues
  • Løst
    UTC
    Løst

    holylfs05 is back online. Thank you for your patience.

  • Opdatering
    UTC
    Opdatering

    holylfs05 is undergoing filesystem checks. Due to the size of the system, this process will take the rest of the weekend at a minimum.

    No ETA at this time.

    We are continuing to work on a fix for this incident. Our sincere apologies for the unexpected disruption.

  • Identificeret
    UTC
    Identificeret

    holylfs05 will be inaccessible for an extended period of time while our staff continues to troubleshoot the underlying cause.

    We are continuing to work on a fix for this incident.

  • Undersøger
    UTC
    Undersøger

    Writing to holylfs05 may result in errors.

    We are currently investigating this incident.

Coldfront down
  • Løst
    UTC
    Løst

    This incident has been resolved. Coldfront is back online.

  • Undersøger
    UTC
    Undersøger
    Coldfront is not operating normally. We are investigating.

sep. 2025 til nov. 2025

Næste

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu