FAS Research Computing - cannon OOD / Open OnDemand is down – Incident details

BosLFS02 (Tier 0) experiencing major outage

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Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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cannon OOD / Open OnDemand is down

ResolvedMajor outage2 hours 43 minutes

Affected

OpenOnDemand/OOD

Major outage from 3:14 PM to 5:58 PM

Cannon Open OnDemand

Major outage from 3:14 PM to 5:58 PM

  • ResolvedUTC

    This incident has been resolved. All hosts are back up and online. Thanks for your patience.

    Please note that the rolling OS updates are still in progress, but will not affect OOD access.

  • IdentifiedUTC

    This likely affects other virtual machines including, but possibly not limited to,
    cannon ood

    cbscentral*

    ssbccentral*

    mczapps

    mczbase

    msprl

    smms

    epslic1

    hptc-cal

    mailman

    minecat

    r10k-builds02

    ncfservice*

  • InvestigatingUTC

    We are currently investigating this issue. Details to follow.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu