FAS Research Computing - Portal unavailable – Incident details

All systems operational

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Show current status

Portal unavailable

ResolvedMajor outage3 hours 16 minutes

Affected

Websites & Tools

Major outage from 4:22 PM to 7:38 PM

portal.rc.fas.harvard.edu

Major outage from 4:22 PM to 7:38 PM

  • ResolvedUTC

    The Portal website should be accessible for all now.

    This incident has been resolved.

  • InvestigatingUTC

    There is an SSL issue with the Portal which will cause an error for anyone attempting to connect.

    Investigating.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu