FAS Research Computing - Password reset – Incident details

Holyoke Tier 2 NFS experiencing partial outage

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
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Password reset

Resolved
Degraded performance
Started 3 months agoLasted 22 minutes

Affected

Authentication

Degraded performance from 8:42 PM to 9:04 PM

Authentication

Degraded performance from 8:42 PM to 9:04 PM

Websites & Tools

Degraded performance from 8:42 PM to 9:04 PM

portal.rc.fas.harvard.edu

Degraded performance from 8:42 PM to 9:04 PM

Updates
  • Resolved
    UTC
    Resolved

    Password reset emails are now being sent out.

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    Password reset emails are not being sent out at this time.

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu