FAS Research Computing - Citrix (TMS/RCapps) down – Incident details

Globus Data Transfer experiencing partial outage

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE | Academic


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Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
https://docs.rc.fas.harvard.edu | https://portal.rc.fas.harvard.edu | Email: rchelp@rc.fas.harvard.edu

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Citrix (TMS/RCapps) down

Resolved
Major outage
Started 13 days agoLasted about 2 hours

Affected

Websites & Tools

Major outage from 3:09 PM to 5:08 PM

Citrix

Major outage from 3:09 PM to 5:08 PM

Updates
  • Resolved
    Resolved
    Citrix/RCapps is up and working again.
  • Identified
    Identified
    rcapps.rc.fas.harvard.edu Citrix is down. We are investigating.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu