FAS Research Computing - holylabs instability – Incident details

BosLFS02 (Tier 0) experiencing major outage

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holylabs instability

Resolved119 hours 57 minutes

Affected

Storage

Operational from 1:38 PM to 1:31 PM, Degraded performance from 1:31 PM to 1:35 PM

Holylabs

Operational from 1:38 PM to 1:31 PM, Degraded performance from 1:31 PM to 1:35 PM

  • ResolvedUTC

    After making some hardware and network changes, we monitored holylabs yesterday and overnight and have determined that it is stable again.

    We will continue to monitor but currently believe this issue has been resolved.

  • InvestigatingUTC

    Holylabs was again unstable over the weekend. We are actively working this issue and will update as soon as possible.

  • UpdateUTC

    Holylabs locked up again overnight. We are investigating.

  • MonitoringUTC

    Holylabs became stuck overnight and was restarted. It is back up and we are monitoring.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu