FAS Research Computing - Major power event at MGHPCC (Holyoke) data center – Incident details

FASSE login and OOD have been returned to service.

Most resources are once again available. The Cannon (including Kempner), FASSE, and Academic cluster are open for jobs. Please note that FASSE login and OpenOnDemand (OOD) nodes are not yet available. ETA Monday morning.

Thanks for your patience through this unexpected event.

Power-up is progressing with, so far, only minor issues which we are addressing according to their impact on returning the cluster to service.

Expect some remaining effects on less-essential services into tomorrow.

Please note that login nodes will remain down until we return the cluster and scheduler to service.

MGHPCC has isolated the cause of the generator failure and will continue to look into the grid failure.

At this time they will begin re-energizing the facility. Once that is complete and we have confirmed the networking is stable we can begin powering up our resources.

Please bear with us as this is a long process given the number of systems we maintain and it must be done in stages. Watch this page for updates.

With an abundance of caution FASRC and other MGHPCC occupants will not attempt to rush to restoration but will wait until the facility has restored primary power and confirmed stable operation before attempting to resume normal operations.

As such, we expect to begin restoring FASRC services tomorrow (Sunday). Since all Holyoke services and resources are down, this is a lengthy process similar to the startup process after the annual power-down.

Updates will be posted here. Please consider subscribing to our status page (see 'Get Updates' up top).