FAS Research Computing - Access Issues with holylabs storage server – Incident details

Experiencing partial outage

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Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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Access Issues with holylabs storage server

Resolved23 hours 50 minutes

Affected

Cannon Cluster

Operational from 3:45 PM to 3:35 PM

Cannon Compute Cluster (Holyoke)

Operational from 3:45 PM to 3:35 PM

Storage

Operational from 3:45 PM to 3:35 PM

Holylabs

Operational from 3:45 PM to 3:35 PM

  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    We have brought the server back online in a "workaround" state and will be continuing to investigate the root cause. Access should be normal.

  • InvestigatingUTC

    Lab Storage on holylabs file server is currently inaccessible. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu