FAS Research Computing - VDI unresponsive – Incident details

Globus Data Transfer experiencing major outage

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Show current status

VDI unresponsive

Resolved1 minute

Affected

OpenOnDemand/OOD

Operational from 2:42 PM to 2:44 PM

Cannon Open OnDemand

Operational from 2:42 PM to 2:44 PM

FASSE Open OnDemand

Operational from 2:42 PM to 2:44 PM

  • ResolvedUTC

    Normal VDI operation has resumed.

  • InvestigatingUTC

    VDI is unresponsive or results in an error. We are currently investigating this issue.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu