Partial compute outage due to cooling failure

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE

Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

Affected

Cannon Cluster

Cannon Compute Cluster (Holyoke)

FASSE Cluster

FASSE Compute Cluster (Holyoke)

ResolvedDecember 07, 2022 at 3:06 PMUTC
The cooling issue for the affected nodes has been resolved and they are back in service.
UpdateDecember 07, 2022 at 1:50 PMUTC
The following FASSE partitions are fully down:
- fasse
- fasse_bigmem
- test
The following Cannon partitions are fully down:
- test
- gpu
- gpu_mig
- bigmem
- unrestricted
- seas
- itc_cluster
- imasc
- huce_cascade
- geophysics
- conroy
- davies
- edwards
- giribet
- ortegahernandez
- pehlevan
- xlin
- zon
We are continuing to work on a fix for this incident.
InvestigatingDecember 07, 2022 at 2:52 AMUTC
We are currently investigating an outage tied to a cooling failure in row 7c. More details as we're made aware of them. No ETA for returning down nodes to service at this time.

FAS Research Computing - Partial compute outage due to cooling failure – Incident details