FAS Research Computing - GPU outage – Incident details

All systems operational

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GPU outage

Resolved
Operational
Started over 3 years agoLasted 1 day

Affected

Cannon Cluster

Operational from 2:12 PM to 4:39 PM

GPU nodes (Holyoke)

Operational from 2:12 PM to 4:39 PM

Updates
  • Resolved
    UTC
    Resolved

    The down nodes in the GPU queue have been revived and returned to service.

    Please note that this is the queue 'gpu' and related requeue.

    This is not gpu_test which will remain as-is until new hardware becomes available.

  • Investigating
    UTC
    Investigating

    Due to a cooling failure in the Holyoke datacenter, only 4 out of 17 GPU nodes are currently up. Our staff will be visiting the datacenter to assess what can be done to bring them up as soon as possible.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu