FAS Research Computing - Some VMs unresponsive – Incident details

Globus Data Transfer experiencing major outage

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Show current status

Some VMs unresponsive

Resolved5 hours 40 minutes

Affected

Virtual Machines

Operational from 1:28 PM to 7:08 PM

Virtual Infrastructure - Boston

Operational from 1:28 PM to 7:08 PM

  • ResolvedUTC

    The hypervisor issues have been mitigated and any downed VMs were brought back up earlier. We've monitored and see no further issues.

  • InvestigatingUTC

    An unknown number of virtual machines (VM) are unresponsive. We are investigating.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu