FAS Research Computing - FASSE login nodes issue – Incident details

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Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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FASSE login nodes issue

Resolved29 hours 15 minutes

Affected

Login Nodes

Operational from 1:00 PM to 6:15 PM

FASSE login nodes

Operational from 1:00 PM to 6:15 PM

  • ResolvedUTC

    This issue is resolved. Please contact us if you continue to have issues with these login nodes.

  • MonitoringUTC

    We have applied a configuration change to fix this issue and are currently monitoring the result.

  • InvestigatingUTC

    FASSE login nodes are slow to respond or stall out, due to long user lookup times.

    We are currently investigating.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu