FAS Research Computing - FASSE login nodes issue – Incident details

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FASSE login nodes issue

Resolved
Operational
Started almost 5 years agoLasted 1 day

Affected

Login Nodes

Operational from 1:00 PM to 6:15 PM

FASSE login nodes

Operational from 1:00 PM to 6:15 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue is resolved. Please contact us if you continue to have issues with these login nodes.

  • Monitoring
    UTC
    Monitoring

    We have applied a configuration change to fix this issue and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    FASSE login nodes are slow to respond or stall out, due to long user lookup times.

    We are currently investigating.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu