FAS Research Computing - История на известията

Всички системи работят

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours


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Работи

SLURM Scheduler - Cannon - Работи

Cannon Compute Cluster (Holyoke) - Работи

Boston Compute Nodes - Работи

GPU nodes (Holyoke) - Работи

seas_compute - Работи

Работи

SLURM Scheduler - FASSE - Работи

FASSE Compute Cluster (Holyoke) - Работи

Работи

Kempner Cluster CPU - Работи

Kempner Cluster GPU - Работи

Работи

FASSE login nodes - Работи

Работи

Cannon Open OnDemand - Работи

FASSE Open OnDemand - Работи

Работи

Netscratch (Global Scratch) - Работи

Home Directory Storage - Boston - Работи

Tape - (Tier 3) - Работи

Holylabs - Работи

Isilon Storage Holyoke (Tier 1) - Работи

Holystore01 (Tier 0) - Работи

HolyLFS04 (Tier 0) - Работи

HolyLFS05 (Tier 0) - Работи

HolyLFS06 (Tier 0) - Работи

Holyoke Tier 2 NFS (new) - Работи

Holyoke Specialty Storage - Работи

holECS - Работи

Isilon Storage Boston (Tier 1) - Работи

BosLFS02 (Tier 0) - Работи

Boston Tier 2 NFS (new) - Работи

CEPH Storage Boston (Tier 2) - Работи

Boston Specialty Storage - Работи

bosECS - Работи

Samba Cluster - Работи

Globus Data Transfer - Работи

История на известията

апр 2025

Login nodes temporarily down
  • Решен
    UTC
    Решен

    Cannon boslogin and FASSE login nodes are back up and operational.

    All holylogin nodes are still down for repair, please see our posted incident for more updates: https://status.rc.fas.harvard.edu/cm97gyay90013dturk7fxg5pb

    We apologize for the unexpected disruption.

  • Разследва се
    UTC
    Разследва се

    Due to a configuration error, all cluster login nodes are rebooting and are temporarily unavailable. Please save any work immediately.

holylogin[05-08] down
  • Решен
    UTC
    Решен
    Hardware has been repaired and holyoke login nodes are back online. Thanks for your patience.
  • Наблюдаваме
    UTC
    Наблюдаваме

    Holylogin chassis repair during maintenance was unsuccessful and replacement parts have been ordered.

    • holyoke login nodes (holylogin05-08) are down for hardware repair

    • Only Boston login nodes available (ie, boslogin[05-08])

    If you have holylogin hard-coded in your scripts, please update to login.rc.fas.harvard.edu or boslogin.rc.fas.harvard.edu for the time being, which will redirect you to an available login node.

    As always, the best method for obtaining a login node is usinglogin.rc.fas.harvard.edu which will pick a node for you.

    If you require a login node in a specific data center, use boslogin.rc.fas.harvard.edu (Boston) or (once they are back in service) holylogin.rc.fas.harvard.edu (Holyoke).

    See also: Command line access with Terminal (login nodes) – FASRC DOCS

  • Решен
    UTC
    Решен

    This incident was posted by mistake.

    holylogin01-04 were replaced by holylogin05-08 some time back.

    As always, the best method for obtaining a login node is usinglogin.rc.fas.harvard.edu which will pick a node for you.

    Or if you require a login node in a specific data center, use boslogin.rc.fas.harvard.edu (Boston) or holylogin.rc.fas.harvard.edu (Holyoke).

    See also: Command line access with Terminal (login nodes) – FASRC DOCS

  • Разследва се
    UTC
    Разследва се

    Holylogin chassis repair during maintenance was unsuccessful and replacement parts have been ordered.

    Audience:

    • All cluster users

    Impact:

    • All holylogin** servers will be down till further notice

    • Only Boston login nodes available (ie, boslogin[05-08])

    If you have holylogin hard-coded in your scripts, please update to login.rc.fas.harvard.edu or boslogin.rc.fas.harvard.edu for the time being, which will redirect you to an available login node.

    Updates to follow as we have them.

мар 2025

FASRC monthly maintenance - Monday March 3rd, 2025 from 9am-1pm
  • Актуализация
    март 03, 2025 в 18:00UTC
    Актуализация
    март 03, 2025 в 18:00UTC
    Maintenance has completed successfully
  • Завършен
    март 03, 2025 в 18:00UTC
    Завършен
    март 03, 2025 в 18:00UTC
    Maintenance has completed successfully
  • В ход
    март 03, 2025 в 14:00UTC
    В ход
    март 03, 2025 в 14:00UTC
    Maintenance is now in progress
  • Планиран
    март 03, 2025 в 14:00UTC
    Планиран
    март 03, 2025 в 14:00UTC

    PLEASE NOTE - New time window going forward - 9am-1pm

    FASRC monthly maintenance will take place Monday March 3rd, 2025 from 9am-1pm

    NOTICES

    • Training: Upcoming training from FASRC and other sources can be found on our Training Calendar. at https://www.rc.fas.harvard.edu/upcoming-training/

    • Status Page: You can subscribe to our status to receive notifications of maintenance, incidents, and their resolution at https://status.rc.fas.harvard.edu/ (click Get Updates for options).

    • Upcoming holidays: Memorial Day - Monday, May 26

    • You can subscribe to our status page using the Get Updates button in the upper right

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: YES
    FASSE cluster will be paused during this maintenance?: YES

    • Slurm Upgrade to 24.11.2 - Crucial Update

      • Audience: All cluster users

      • Impact: Jobs and the scheduler will be paused during this upgrade

    • Open Ondemand (OOD) reboots

      • Audience: All OOD users

      • Impact: All Open OnDemand (aka OOD/VDI/RCOOD) nodes will be rebooted

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: Login nodes will rebooted during this maintenance window

    • bos-Isilon firmware updates

      • Audience: bos-isilon users

      • Impact: No noticeable impact for storage users

    • Netscratch retention/cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://www.rc.fas.harvard.edu/
    https://docs.rc.fas.harvard.edu/

фев 2025

Slurm performance issues - detailed report
  • Решен
    UTC
    Решен

    An emergency patch of the scheduler has resolved the Multiple Partition issue

  • Разследва се
    UTC
    Разследва се

    Since mid-January we've been seeing some strange issues with the scheduler which caused periodic stalls or unresponsiveness in the scheduler. We had hoped that the Slurm upgrade to 24.11.1 would resolve those issues due to various architecture changes in the communications backend. Unfortunately they did not; we have since opened an issue with SchedMD (our service vendor for the scheduler). This has since spiraled into finding several other issues with the scheduler which we are working to remediate. Below is a status report regarding these issues:

    1. High Agent Load Stall (RESOLVED): This was reported in https://support.schedmd.com/show_bug.cgi?id=21975 The scheduler would stall due to being oversaturated with blocking requests. This turned out to be due to a new Slurm feature called stepmgr which we had enabled to handle jobs with many steps. Unfortunately this feature also increased the load on the scheduler for array jobs exiting at the same time which caused the stall. Since we tend not to have many users that use many steps we opted to disable the stepmgr function. This resolved the High Agent Load issue. Users that have many steps in their job may still turn on the stepmgr for their specific job by adding #SBATCH --stepmgr (https://slurm.schedmd.com/sbatch.html#OPT_stepmgr)

    2. Scheduler Thrashing (MONITORING): We discovered this while working on the previous bug and continued to work on it in the same bug report: https://support.schedmd.com/show_bug.cgi?id=21975 Under high load, the scheduler would get into a thrashing state where the scheduler would effectively go heads down and ignore incoming requests in order to focus on scheduling jobs. To users this would look like the scheduler was unresponsive as the scheduler was ignoring their requests to deal with higher priority traffic. To remediate this we increased the thread count for the scheduler and implemented a throttle to slow things down so that the scheduler could respond to all the requests with out impacting scheduler throughput. This is in place now and appears to have resolved the issue. We are continuing to monitor the scheduler to tune this throttle.

    3. --test-only requeue crash (RESOLVED): During this investigation we also ran into another bug reported by another group related to jobs that were submitted using --test-only that would in theory preempt other jobs (see: https://support.schedmd.com/show_bug.cgi?id=21997). This caused the scheduler to crash. Given the severity of the bug we emergency patched the scheduler on Feb 12th to resolve this issue.

    4. Multiple Partition Jobs Labelled with Wrong Partition (IN PROGRESS): This is a new issue identified on 2/13 related to jobs that submit to multiple partitions at once (https://support.schedmd.com/show_bug.cgi?id=22076). When the job schedules it may run in one partition but be labelled as being in another. This can lead to job preemption issues as the jobs are labelled as being in partitions that cannot be preempted even though they were originally scheduled in partitions that could be. This was identified earlier by another group and SchedMD is working on a patch. Depending on the timing FASRC will either emergency patch the scheduler for this issue or wait for the formal release of 24.11.2. Note that this issue really only impacts preemption and the scheduler is working fine otherwise. If you see jobs that you think should be preempted but are not and are blocking your work please let us know and we will investigate.


    Thank you for your patience as we work through these issues.

фев 2025 до апр 2025

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