FAS Research Computing - Status Page

Experiencing partial outage

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Tape outage
  • Identified
    Identified

    NESE Tape Service is still working with IBM technical support at restoring the inventory. The expected downtime is extended until Tuesday March 3rd, 9am.
    Apologies for the inconvenvenience.

  • Investigating
    Investigating

    NESE Tape service will be down or operating with degraded service (no store and recall) Friday from 12 Noon EST until as late as Monday, 2 March at 9 AM.

    SUMMARY OF ISSUE:

    NESE Tape service is currently not able to store or recall files to and from tape due to vendor firmware issues in the IBM TS4500 tape library. The issue is related to the library robotics and cartridge database and we do NOT expect any data loss from this issue.

    The issue is apparently due to an issue with the inventory database related to a recent firmware update. This database can be scrubbed and reconstructed by the library, which will scan the bar code labels on all the cartridges to rebuild the inventory. Association of files in Globus to tapes is handled separately from the tape library and is not affected by the firmware update.

FASRC monthly maintenance Monday March 2nd, 2026 9am-1pm
Scheduled for March 02, 2026 at 2:00 PM – 6:00 PM about 4 hours
  • In progress
    March 02, 2026 at 2:00 PM
    In progress
    March 02, 2026 at 2:00 PM
    Maintenance is now in progress
  • Planned
    March 02, 2026 at 2:00 PM
    Planned
    March 02, 2026 at 2:00 PM

    Monthly maintenance will take place on Monday March 2nd, 2026. Our maintenance tasks should be completed between 9am-1pm.

    NOTICES:

    MAINTENANCE TASKS

    Cannon cluster will be paused during this maintenance?: YES
    FASSE cluster will be paused during this maintenance?: YES

    • Slurm scheduler update

      • Audience: All cluster users

      • Impact: Jobs will be paused during maintenance

    • OOD node reboots

      • Audience; All Open OnDemand users

      • Impact: OOD nodes will reboot during the maintenance window

    • Login node reboots

      • Audience: All login node users

      • Impact: Login nodes will reboot during the maintenance window

    • Netscratch retention purge

      • Audience: All users of Netscratch

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

Under maintenance

SLURM Scheduler - Cannon - Under maintenance

Cannon Compute Cluster (Holyoke) - Under maintenance

Boston Compute Nodes - Under maintenance

GPU nodes (Holyoke) - Under maintenance

seas_compute - Under maintenance

Under maintenance

SLURM Scheduler - FASSE - Under maintenance

FASSE Compute Cluster (Holyoke) - Under maintenance

Under maintenance

Kempner Cluster CPU - Under maintenance

Kempner Cluster GPU - Under maintenance

Under maintenance

FASSE login nodes - Under maintenance

Under maintenance

Cannon Open OnDemand/VDI - Under maintenance

FASSE Open OnDemand/VDI - Under maintenance

Major outage

Netscratch (Global Scratch) - Under maintenance

Home Directory Storage - Boston - Operational

Tape - (Tier 3) - Major outage

Holylabs - Operational

Isilon Storage Holyoke (Tier 1) - Operational

Holystore01 (Tier 0) - Operational

HolyLFS04 (Tier 0) - Operational

HolyLFS05 (Tier 0) - Operational

HolyLFS06 (Tier 0) - Operational

Holyoke Tier 2 NFS (new) - Operational

Holyoke Specialty Storage - Operational

holECS - Operational

Isilon Storage Boston (Tier 1) - Operational

BosLFS02 (Tier 0) - Operational

Boston Tier 2 NFS (new) - Operational

CEPH Storage Boston (Tier 2) - Operational

Boston Specialty Storage - Operational

bosECS - Operational

Samba Cluster - Operational

Globus Data Transfer - Operational

Recent notices

Show notice history
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu