FAS Research Computing - 历史记录

目前部分性能下降

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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性能下降

SLURM Scheduler - Cannon - 性能下降

Cannon Compute Cluster (Holyoke) - 性能下降

Boston Compute Nodes - 性能下降

GPU nodes (Holyoke) - 性能下降

seas_compute - 性能下降

运行正常

SLURM Scheduler - FASSE - 运行正常

FASSE Compute Cluster (Holyoke) - 运行正常

运行正常

Kempner Cluster CPU - 运行正常

Kempner Cluster GPU - 运行正常

运行正常

FASSE login nodes - 运行正常

运行正常

Cannon Open OnDemand/VDI - 运行正常

FASSE Open OnDemand/VDI - 运行正常

运行正常

Netscratch (Global Scratch) - 运行正常

Home Directory Storage - Boston - 运行正常

Tape - (Tier 3) - 运行正常

Holylabs - 运行正常

Isilon Storage Holyoke (Tier 1) - 运行正常

Holystore01 (Tier 0) - 运行正常

HolyLFS04 (Tier 0) - 运行正常

HolyLFS05 (Tier 0) - 运行正常

HolyLFS06 (Tier 0) - 运行正常

Holyoke Tier 2 NFS (new) - 运行正常

Holyoke Specialty Storage - 运行正常

holECS - 运行正常

Isilon Storage Boston (Tier 1) - 运行正常

BosLFS02 (Tier 0) - 运行正常

Boston Tier 2 NFS (new) - 运行正常

CEPH Storage Boston (Tier 2) - 运行正常

Boston Specialty Storage - 运行正常

bosECS - 运行正常

Samba Cluster - 运行正常

Globus Data Transfer - 运行正常

历史记录

12月 2025

Scheduling down on Cannon
  • 已解决
    已解决

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • 更新
    更新

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • 调查中
    调查中

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • 已解决
    已解决
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • 调查中
    调查中
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • 已解决
    已解决

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • 调查中
    调查中

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • 已解决
    已解决

    This incident has been resolved. All Tier 1 shares are accessible.

  • 调查中
    调查中

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • 已解决
    已解决

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • 调查中
    调查中

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

11月 2025

Coldfront outage
  • 已解决
    已解决

    This alert was a false alarm. Coldfront is operating normally.

  • 调查中
    调查中
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • 已解决
    已解决

    This test incident has been resolved.

  • 调查中
    调查中

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • 已解决
    已解决
    The Slurm scheduler is back online.
  • 已确认问题
    已确认问题
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • 已完成
    十一月 14, 2025 在 下午 11:00
    已完成
    十一月 14, 2025 在 下午 11:00
    Maintenance has completed successfully
  • 进行中
    十一月 14, 2025 在 下午 10:00
    进行中
    十一月 14, 2025 在 下午 10:00
    Maintenance is now in progress
  • 已计划
    十一月 14, 2025 在 下午 10:00
    已计划
    十一月 14, 2025 在 下午 10:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • 已解决
    已解决

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • 已确认问题
    已确认问题
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

10月 2025

Holystore01 is degraded.
  • 已解决
    已解决
    This incident has been resolved.
  • 调查中
    调查中

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • 已解决
    已解决

    The license server is responding normally again.

  • 更新
    更新
    We are currently investigating this incident.
  • 调查中
    调查中

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • 已完成
    十月 06, 2025 在 下午 5:00
    已完成
    十月 06, 2025 在 下午 5:00
    Maintenance is now in progress
  • 进行中
    十月 06, 2025 在 下午 1:00
    进行中
    十月 06, 2025 在 下午 1:00
    Maintenance is now in progress
  • 已计划
    十月 06, 2025 在 下午 1:00
    已计划
    十月 06, 2025 在 下午 1:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • 已解决
    已解决

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • 已确认问题
    已确认问题

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

10月 2025 至 12月 2025

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For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu