FAS Research Computing - 历史记录

所有系统运行中

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
运行正常

SLURM Scheduler - Cannon - 运行正常

Cannon Compute Cluster (Holyoke) - 运行正常

Boston Compute Nodes - 运行正常

GPU nodes (Holyoke) - 运行正常

seas_compute - 运行正常

运行正常

SLURM Scheduler - FASSE - 运行正常

FASSE Compute Cluster (Holyoke) - 运行正常

运行正常

Kempner Cluster CPU - 运行正常

Kempner Cluster GPU - 运行正常

运行正常

FASSE login nodes - 运行正常

运行正常

Cannon Open OnDemand - 运行正常

FASSE Open OnDemand - 运行正常

运行正常

Netscratch (Global Scratch) - 运行正常

Home Directory Storage - Boston - 运行正常

Tape - (Tier 3) - 运行正常

Holylabs - 运行正常

Isilon Storage Holyoke (Tier 1) - 运行正常

Holystore01 (Tier 0) - 运行正常

HolyLFS04 (Tier 0) - 运行正常

HolyLFS05 (Tier 0) - 运行正常

HolyLFS06 (Tier 0) - 运行正常

Holyoke Tier 2 NFS (new) - 运行正常

Holyoke Specialty Storage - 运行正常

holECS - 运行正常

Isilon Storage Boston (Tier 1) - 运行正常

BosLFS02 (Tier 0) - 运行正常

Boston Tier 2 NFS (new) - 运行正常

CEPH Storage Boston (Tier 2) - 运行正常

Boston Specialty Storage - 运行正常

bosECS - 运行正常

Samba Cluster - 运行正常

Globus Data Transfer - 运行正常

历史记录

5月 2022

Websites & Tools - FASRC Documentation (docs.rc) isn't accessible at the moment (automated)
  • 已解决
    UTC
    已解决

    Websites & Tools - FASRC Documentation (docs.rc) is now operational! This update was created by an automated monitoring service.

  • 调查中
    UTC
    调查中

    Websites & Tools - FASRC Documentation (docs.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

MGHPCC/Holyoke May 2022 power downtime
  • 已完成
    五月 26, 2022 在 下午 3:49UTC
    已完成
    五月 26, 2022 在 下午 3:49UTC

    Data center maintenance has completed successfully. The cluster and all resources are back in service.

  • 进行中
    五月 23, 2022 在 下午 10:00UTC
    进行中
    五月 23, 2022 在 下午 10:00UTC

    Maintenance is now in progress

  • 已计划
    五月 23, 2022 在 下午 10:00UTC
    已计划
    五月 23, 2022 在 下午 10:00UTC

    The annual MGHPCC data center power shutdown will occur from 6pm May 23 - noon May26

    • Power-down of the cluster will begin at 6PM on May 23rd
    • Power will be out that night and through the following day, May 24th
    • Maintenance to FASRC infrastructure will occur on May 25th
    • Power-up ETA and return to service is noon on May 26th

    While this outage impacts all services and resources in the MGHPCC/Holyoke data center, please be aware that this can have a knock-on effect for some Boston services as well.

    LOGIN & VDI Boston and Holyoke login, and VDI will be affected for the duration of the downtime.

    OFFICE HOURS Office hours will not be held on Wednesday May 25th.

    BOSTON DATA CENTER Boston storage may be affected at various times on May 25th. Any additional Boston outages will be noted here.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • 已解决
    UTC
    已解决

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 调查中
    UTC
    调查中

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
  • 已解决
    UTC
    已解决

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 调查中
    UTC
    调查中

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Slurm security patch causing node unavailability
  • 已解决
    UTC
    已解决

    The scheduler and node states appear to be stable. Thank you for your patience and understanding.

    Please note that the intermittent deadlock issue is still not resolved, but we are actively monitoring that and intervening as necessary until we receive a solution.

  • 持续监控中
    UTC
    持续监控中

    The patch has been deployed and the scheduler restarted. Paused jobs are resuming.

    Any jobs which did not start or were stuck may have been flushed. So please check any pending jobs you might have had.

    Related doc: https://docs.rc.fas.harvard.edu/kb/running-jobs/.

  • 已确认问题
    UTC
    已确认问题

    We have tested the patch on our test cluster before releasing. We are now proceeding to deploy to the cluster. Thanks for your patience.

    UPDATE: jobs suspended, scheduler down for patching, nodes are updating.

  • 调查中
    UTC
    调查中

    The Slurm emergency security patch introduced a bug which is causing many of our nodes to be set to 'not responding'. The vendor has already identified the issue and issued another patch.

    We are deploying this patch after testing. Jobs will be paused and the scheduler and cluster will be unavailable while deploying the patch. Watch here for updates.

4月 2022

boslogin04 down
  • 已解决
    UTC
    已解决

    boslogin04 is back up

  • 已确认问题
    UTC
    已确认问题

    boslogin04 needs to be rebooted in order to address an underlying issue.

Compute nodes not running jobs properly
  • 已解决
    UTC
    已解决

    Please contact us if you see any lingering node issues.

  • 已确认问题
    UTC
    已确认问题

    From the MGHPCC datacenter outage on 4/12/22, there are some lingering filesystem mount issues for some labs on some nodes. We are actively working on draining and rebooting these nodes to bring them back into service.

A cooling incident at the MGHPCC Datacenter has effected a number of systems
  • 已解决
    UTC
    已解决

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • 持续监控中
    UTC
    持续监控中

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • 调查中
    UTC
    调查中

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • 持续监控中
    UTC
    持续监控中

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • 已解决
    UTC
    已解决

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 调查中
    UTC
    调查中

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
  • 已解决
    UTC
    已解决

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 调查中
    UTC
    调查中

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

3月 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • 已解决
    UTC
    已解决

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 调查中
    UTC
    调查中

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Long path fibre to MGHPCC Holyoke is also down
  • 已解决
    UTC
    已解决

    The long path has returned to operation and initial checks indicate no substantial job or cluster issues as a result.

    The short path remains down, so latency between Boston and Holyoke will still be higher than normal. See short path incident for updates as that progresses (no ETA at this time)

  • 已确认问题
    UTC
    已确认问题

    The short path fibre connection to Holyoke/MGHPCC suffered a failure late yesterday (3/15/22). The short path is still down as of this morning.

    However, we have just seen the long path also drop connection and are awaiting more information on this incident. It is our hope this is a minor disconnect related to their repair work.

The short path fibre to MGHPCC Holyoke is down - long path remains up
  • 已解决
    UTC
    已解决

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • 已确认问题
    UTC
    已确认问题

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • 调查中
    UTC
    调查中

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • 已解决
    UTC
    已解决

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • 调查中
    UTC
    调查中

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

FASRC ticket system - tickets and replies delayed
  • 已解决
    UTC
    已解决

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • 调查中
    UTC
    调查中

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

3月 2022 至 5月 2022

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For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu