FAS Research Computing - Netscratch - some directories stalled/unavailable – 故障详情

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Netscratch - some directories stalled/unavailable

已解决
部分故障
开始于 将近 2 年前持续 1 天

受到影响

Storage

部分故障 从 3:05 PM 至 3:12 PM, 运行正常 从 3:12 PM 至 2:52 PM, 部分故障 从 2:52 PM 至 4:24 PM

Netscratch (Global Scratch)

部分故障 从 3:05 PM 至 3:12 PM, 运行正常 从 3:12 PM 至 2:52 PM, 部分故障 从 2:52 PM 至 4:24 PM

更新
  • 已解决
    UTC
    已解决
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • 已确认问题
    UTC
    已确认问题

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • 已解决
    UTC
    已解决
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • 调查中
    UTC
    调查中
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu