FAS Research Computing - Ticket system slow – 故障详情

所有系统运行中

Status page for the Harvard FAS Research Computing cluster and other resources.

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Ticket system slow

已解决
运行正常
开始于 大约 2 年前持续 大约 1 小时

受到影响

Websites & Tools

性能下降 从 4:30 PM 至 5:25 PM

FASRC Ticket System (ServiceNow)

性能下降 从 4:30 PM 至 5:25 PM

更新
  • 已解决
    UTC
    已解决
    This incident has been resolved.
  • 已确认问题
    UTC
    已确认问题

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • 调查中
    UTC
    调查中

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu