FAS Research Computing - Ticket system slow – 故障详情

目前轻微中断

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
查看当前状态

Ticket system slow

已解决55 分钟

受到影响

Websites & Tools

性能下降 从 4:30 PM 至 5:25 PM

FASRC Ticket System (ServiceNow)

性能下降 从 4:30 PM 至 5:25 PM

  • 已解决UTC
    This incident has been resolved.
  • 已确认问题UTC

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • 调查中UTC

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu