FAS Research Computing - Ticket system slow – 故障详情

目前部分性能下降

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Ticket system slow

已解决
运行正常
开始于 大约 2 年前持续 大约 1 小时

受到影响

Websites & Tools

性能下降 从 4:30 PM 至 5:25 PM

FASRC Ticket System (ServiceNow)

性能下降 从 4:30 PM 至 5:25 PM

更新
  • 已解决
    已解决
    This incident has been resolved.
  • 已确认问题
    已确认问题

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • 调查中
    调查中

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu