FAS Research Computing - RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually – 故障详情

所有系统运行中

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

RC Ticket System and other VMs Offline - Expect Delays, emails will be delivered eventually

已解决
运行正常
开始于 超过 2 年前持续 大约 1 小时

受到影响

Storage

运行正常 从 4:41 PM 至 5:55 PM

CEPH Storage Boston (Tier 2)

运行正常 从 4:41 PM 至 5:55 PM

Websites & Tools

严重故障 从 4:41 PM 至 5:37 PM, 运行正常 从 4:41 PM 至 5:55 PM

Coldfront

运行正常 从 4:41 PM 至 5:55 PM

FASRC Ticket System (ServiceNow)

严重故障 从 4:41 PM 至 5:37 PM, 运行正常 从 5:37 PM 至 5:55 PM

Virtual Machines

运行正常 从 4:41 PM 至 5:55 PM

更新
  • 已解决
    UTC
    已解决

    VMs are returning to operation. If you receive an error (on Portal, Coldfront, etc) please wait a few minutes and try again.

    Ticket system is online and starting to receive delayed emails.

  • 调查中
    UTC
    调查中

    The RT ticket system is currently offline due to a VM issue.

    Any emails sent to the ticket system will eventually be delivered once it recovers, but until then expect delayed response.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu