FAS Research Computing - holylabs inaccessible - cluster paused – 故障详情

所有系统运行中

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
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holylabs inaccessible - cluster paused

已解决
运行正常
开始于 将近 3 年前持续 大约 22 小时

受到影响

Cannon Cluster

运行正常 从 6:00 PM 至 4:02 PM

SLURM Scheduler - Cannon

运行正常 从 6:00 PM 至 4:02 PM

Cannon Compute Cluster (Holyoke)

运行正常 从 6:00 PM 至 4:02 PM

Boston Compute Nodes

运行正常 从 6:00 PM 至 4:02 PM

GPU nodes (Holyoke)

运行正常 从 6:00 PM 至 4:02 PM

OpenOnDemand/OOD

运行正常 从 6:00 PM 至 4:02 PM

更新
  • 已解决
    已解决

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • 调查中
    调查中

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • 已解决
    已解决

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • 已确认问题
    已确认问题

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • 调查中
    调查中

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu