FAS Research Computing - A100 GPU issue – 故障详情

Globus Data Transfer 目前重大故障

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours


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A100 GPU issue

已解决986 小时 51 分钟

受到影响

Cannon Cluster

运行正常 从 3:00 PM 至 5:51 PM

GPU nodes (Holyoke)

运行正常 从 3:00 PM 至 5:51 PM

  • 已解决UTC

    Firmware updates have resolved this issue.

  • 更新UTC

    The proscribed driver update did not fix this issue.

    We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

    If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.

  • 已确认问题UTC

    A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

    We are continuing to work on a solution.

  • 调查中UTC

    An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

    Jobs on affected nodes may fail.

    We are investigating this issue.