FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – 故障详情

所有系统运行中

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

已解决
运行正常
开始于 超过 3 年前持续 大约 2 小时

受到影响

OpenOnDemand/OOD

运行正常 从 3:00 PM 至 4:55 PM

Cannon Open OnDemand

运行正常 从 3:00 PM 至 4:55 PM

Storage

运行正常 从 3:00 PM 至 4:55 PM

CEPH Storage Boston (Tier 2)

运行正常 从 3:00 PM 至 4:55 PM

Websites & Tools

运行正常 从 3:00 PM 至 4:55 PM

FASRC Ticket System (ServiceNow)

运行正常 从 3:00 PM 至 4:55 PM

更新
  • 更新
    UTC
    更新

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • 已解决
    UTC
    已解决

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • 已确认问题
    UTC
    已确认问题

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu