FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – 故障详情

目前部分性能下降

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VM issue affecting FASSE VDI and Tier2 storage

已解决
部分故障
开始于 超过 4 年前持续 大约 2 小时

受到影响

VDI/OpenOnDemand

部分故障 从 4:00 PM 至 5:42 PM

FASSE Open OnDemand/VDI

部分故障 从 4:00 PM 至 5:42 PM

Storage

部分故障 从 4:00 PM 至 5:42 PM

CEPH Storage Boston (Tier 2)

部分故障 从 4:00 PM 至 5:42 PM

Virtual Machines

部分故障 从 4:00 PM 至 5:42 PM

Virtual Infrastructure - Holyoke

部分故障 从 4:00 PM 至 5:42 PM

更新
  • 已解决
    已解决

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

  • 已确认问题
    已确认问题

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • 调查中
    调查中

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu