FAS Research Computing - Lịch sử thông báo

Globus Data Transfer Trải qua sự cố ngừng hoạt động lớn

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Đang hoạt động

SLURM Scheduler - Cannon - Đang hoạt động

Cannon Compute Cluster (Holyoke) - Đang hoạt động

Boston Compute Nodes - Đang hoạt động

GPU nodes (Holyoke) - Đang hoạt động

seas_compute - Đang hoạt động

Đang hoạt động

SLURM Scheduler - FASSE - Đang hoạt động

FASSE Compute Cluster (Holyoke) - Đang hoạt động

Đang hoạt động

Kempner Cluster CPU - Đang hoạt động

Kempner Cluster GPU - Đang hoạt động

Đang hoạt động

FASSE login nodes - Đang hoạt động

Đang hoạt động

Cannon Open OnDemand - Đang hoạt động

FASSE Open OnDemand - Đang hoạt động

Sự cố lớn

Netscratch (Global Scratch) - Đang hoạt động

Home Directory Storage - Boston - Đang hoạt động

Tape - (Tier 3) - Đang hoạt động

Holylabs - Đang hoạt động

Isilon Storage Holyoke (Tier 1) - Đang hoạt động

Holystore01 (Tier 0) - Đang hoạt động

HolyLFS04 (Tier 0) - Đang hoạt động

HolyLFS05 (Tier 0) - Đang hoạt động

HolyLFS06 (Tier 0) - Đang hoạt động

Holyoke Tier 2 NFS - Đang hoạt động

Holyoke Specialty Storage - Đang hoạt động

holECS - Đang hoạt động

Isilon Storage Boston (Tier 1) - Đang hoạt động

BosLFS02 (Tier 0) - Đang hoạt động

Boston Tier 2 NFS - Đang hoạt động

CEPH Storage Boston (Tier 2) - Đang hoạt động

Boston Specialty Storage - Đang hoạt động

bosECS - Đang hoạt động

Samba Cluster - Đang hoạt động

Globus Data Transfer - Sự cố lớn

Lịch sử thông báo

Xem trạng thái hiện tại

thg 8 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
Đã khắc phục13 phút
  • Đã khắc phụcUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều traUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - Portal (portal.rc) isn't accessible at the moment (automated)
Đã khắc phục28 phút
  • Đã khắc phụcUTC

    Websites & Tools - Portal (portal.rc) is now operational! This update was created by an automated monitoring service.

  • Đang điều traUTC

    Websites & Tools - Portal (portal.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

THG 822
NESE tape (Tier 3) upgrades
Hoàn thànhBảo trì106 giờ 43 phút
  • Hoàn thànhtháng 08 26, 2022 tại 20:43UTC

    Maintenance has completed successfully.

  • Đang tiến hànhtháng 08 22, 2022 tại 10:00UTC

    Maintenance is now in progress

  • Đã lên kế hoạchtháng 08 22, 2022 tại 10:00UTC

    Our tier 3 tape system is part of and run by NESE (the NorthEast Storage Exchange).

    We have been informed that they will be performing a significant upgrade of their Spectrum Scale archive system starting August 15th. This is a multi-day upgrade and will take approximately 3 days (potential for longer). Tier 3 tape allocations will be unavailable during this upgrade.

    NESE has informed us that this maintenance will be deferred to next week (9/22/22).

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
Đã khắc phục12 phút
  • Đã khắc phụcUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều traUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holyscratch01 issues
Đã khắc phụcHiệu suất giảm sút23 giờ 5 phút
  • Đã khắc phụcUTC

    The offending jobs have been cancelled. Holyscratch01 should be usable again now.

  • Đang điều traUTC

    holyscratch01 is in a degraded state currently. A group of improperly architected jobs are hammering the filesystem which is impeding access for other users. We are in the process of identifying and stopping these jobs.

    Until then, we recommend starting an interactive session and working from there as those will have the lowest impact. However, performance will still be slow until we are able to stop the problematic jobs.

thg 7 2022

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
Đã khắc phụcSự cố lớn27 phút
  • Đã khắc phụcUTC

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều traUTC

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
Đã khắc phụcSự cố lớn13 phút
  • Đã khắc phụcUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều traUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

THG 721
NESE tape (Tier 3) hardware maintenance/install
Hoàn thànhBảo trì12 giờ
  • Hoàn thànhtháng 07 21, 2022 tại 22:00UTC

    Maintenance has completed successfully

  • Đang tiến hànhtháng 07 21, 2022 tại 10:00UTC

    Maintenance is now in progress

  • Đã lên kế hoạchtháng 07 21, 2022 tại 10:00UTC

    Our tier 3 tape system is part of and run by NESE (the NorthEast Storage Exchange).

    We have been informed that they will be installing additional tape drives to the system on July 21st and this will require a whole day downtime to accomplish. Tier 3 tape archives will not be available to our users on that date.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
Đã khắc phụcSự cố lớn13 phút
  • Đã khắc phụcUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều traUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holylfs02 performance issues
Đã khắc phục815 giờ 14 phút
  • Đã khắc phụcUTC

    The unrepairable volume on holylfs02 is isolated to two labs and they have been informed of next steps. This issue does not affect other areas on holylfs02, so we are closing this incident.

  • Cập nhậtUTC

    Recently we noticed an uptick in bad blocks on a RAID6 disk volume that is part of the entire filesystem. Generally speaking, the operating system will vector these out so no data is written there. During this period, we had to replace a number of drives due to failures; they are part of RAID 6 multi-disk set with dual parity and will rebuild with minimal impact on performance.

    What we believe happened is that, during the rebuild process, bad data was copied to the replacement disks and the filesystem got corrupted. One of the staff ran a read-only, non-destructive repair on the volume in question and noted quite a few errors.

    So far, we have 1) contacted the vendor (who gave us a command to clear additional bad blocks)
    2) NOT run the actual repair command to "fix" the filesystem (which would delete data) 3) contacted the vendor to see if they had any partners that might be able to assist. We are planning to meet with one of those partners early next week, but are not confident they will have a solution. At this point (and depending on how that meeting goes), the next step would be to run the repair, note the extent of loss, and attempt to get the volume remounted.

    Updates to follow when we have more information.

    Note that these shelves are covered under warranty support for another year. We see no need at present to replace the 3PB allocation with new hardware (this is planned to take place Q3-4 FY23)

  • Đã nhận diệnUTC

    Users may experience issues connecting to holylfs02, or slow samba performance.

    This is due to a hardware issue with holylfs02, and we have opened a ticket with the vendor. Updates to follow.

    No ETA.

thg 6 2022

THG 618
Globus.org maintenance Saturday June 18, 9am-10am
Hoàn thànhBảo trì1 giờ
  • Hoàn thànhtháng 06 18, 2022 tại 14:00UTC

    Maintenance has completed successfully

  • Cập nhậttháng 06 18, 2022 tại 13:00UTC

    Maintenance is now in progress

  • Đang tiến hànhtháng 06 18, 2022 tại 13:00UTC

    Maintenance is now in progress

  • Đã lên kế hoạchtháng 06 18, 2022 tại 13:00UTC

    Globus has informed us that they will be performing maintenance Saturday June 18th 9am-10am

    ``` During the downtime, the following will be impacted:

    • All services in the Globus ecosystem that use Auth, including Flows, Search, and Timer, will be unavailable.
    • Users will be unable to initiate new transfers. Transfers that are inflight when the downtime begins will resume at the last checkpoint when the services are restored at the end of the maintenance period.
    • Users will not be able to log into applications that rely on Globus Auth, including Globus webapp and command line interface.
    • All third party applications and services that rely on Globus Auth will be impacted, and users will not be able to login/authenticate.
    • Users will be unable to initiate new flow runs. Flow runs that attempt to start a new step during the downtime will fail. We recommend that users check the state of their flow runs after services have resumed. ```
CVMFS not available from login nodes
Đã khắc phục311 giờ 44 phút
  • Đã khắc phụcUTC

    This issue is currently not fixable on the login nodes. CVMFS can still be used on compute, but not login nodes. We are in contact with OSG and if there is a workaround later we will implement it. As a result, this incident is now closed.

  • Đang điều traUTC

    CVMFS is available from compute nodes, but not from login nodes. This will only impact users who need this filesystem (OpenScienceGrid).

    We will investigate this incident further next week.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
Đã khắc phụcSự cố lớn12 phút
  • Đã khắc phụcUTC

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều traUTC

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Portal approval emails
Đã khắc phục

  • A problem with the outgoing mail system the Portal uses to send approval and account emails has been found and fixed.

    You may be receiving late notices now. If you receive approval emails and find nothing to approve when following the link, this is why. Apologies for the inconvenience. Additional monitoring is being put into place.

    UTC
ECS certificate issues
Đã khắc phục6 phút
  • Đã khắc phụcUTC

    This issue with the ECS has been resolved.

  • Đã nhận diệnUTC

    We are looking at a certificate issue with bosecs and holyecs. Replacement certs should be available to us shortly.

Trước

thg 6 2022 đến thg 8 2022

Sau

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu