FAS Research Computing - Lịch sử thông báo

Hệ thống hoạt động bình thường

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Đang hoạt động

SLURM Scheduler - Cannon - Đang hoạt động

Cannon Compute Cluster (Holyoke) - Đang hoạt động

Boston Compute Nodes - Đang hoạt động

GPU nodes (Holyoke) - Đang hoạt động

seas_compute - Đang hoạt động

Đang hoạt động

SLURM Scheduler - FASSE - Đang hoạt động

FASSE Compute Cluster (Holyoke) - Đang hoạt động

Đang hoạt động

Kempner Cluster CPU - Đang hoạt động

Kempner Cluster GPU - Đang hoạt động

Đang hoạt động

FASSE login nodes - Đang hoạt động

Đang hoạt động

Cannon Open OnDemand - Đang hoạt động

FASSE Open OnDemand - Đang hoạt động

Đang hoạt động

Netscratch (Global Scratch) - Đang hoạt động

Home Directory Storage - Boston - Đang hoạt động

Tape - (Tier 3) - Đang hoạt động

Holylabs - Đang hoạt động

Isilon Storage Holyoke (Tier 1) - Đang hoạt động

Holystore01 (Tier 0) - Đang hoạt động

HolyLFS04 (Tier 0) - Đang hoạt động

HolyLFS05 (Tier 0) - Đang hoạt động

HolyLFS06 (Tier 0) - Đang hoạt động

Holyoke Tier 2 NFS (new) - Đang hoạt động

Holyoke Specialty Storage - Đang hoạt động

holECS - Đang hoạt động

Isilon Storage Boston (Tier 1) - Đang hoạt động

BosLFS02 (Tier 0) - Đang hoạt động

Boston Tier 2 NFS (new) - Đang hoạt động

CEPH Storage Boston (Tier 2) - Đang hoạt động

Boston Specialty Storage - Đang hoạt động

bosECS - Đang hoạt động

Samba Cluster - Đang hoạt động

Globus Data Transfer - Đang hoạt động

Lịch sử thông báo

thg 4 2022

boslogin04 down
  • Đã khắc phục
    Đã khắc phục

    boslogin04 is back up

  • Đã nhận diện
    Đã nhận diện

    boslogin04 needs to be rebooted in order to address an underlying issue.

Compute nodes not running jobs properly
  • Đã khắc phục
    Đã khắc phục

    Please contact us if you see any lingering node issues.

  • Đã nhận diện
    Đã nhận diện

    From the MGHPCC datacenter outage on 4/12/22, there are some lingering filesystem mount issues for some labs on some nodes. We are actively working on draining and rebooting these nodes to bring them back into service.

A cooling incident at the MGHPCC Datacenter has effected a number of systems
  • Đã khắc phục
    Đã khắc phục

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • Đang theo dõi
    Đang theo dõi

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • Đang điều tra
    Đang điều tra

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • Đang theo dõi
    Đang theo dõi

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Đã khắc phục
    Đã khắc phục

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều tra
    Đang điều tra

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
  • Đã khắc phục
    Đã khắc phục

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều tra
    Đang điều tra

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

thg 3 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Đã khắc phục
    Đã khắc phục

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều tra
    Đang điều tra

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Long path fibre to MGHPCC Holyoke is also down
  • Đã khắc phục
    Đã khắc phục

    The long path has returned to operation and initial checks indicate no substantial job or cluster issues as a result.

    The short path remains down, so latency between Boston and Holyoke will still be higher than normal. See short path incident for updates as that progresses (no ETA at this time)

  • Đã nhận diện
    Đã nhận diện

    The short path fibre connection to Holyoke/MGHPCC suffered a failure late yesterday (3/15/22). The short path is still down as of this morning.

    However, we have just seen the long path also drop connection and are awaiting more information on this incident. It is our hope this is a minor disconnect related to their repair work.

The short path fibre to MGHPCC Holyoke is down - long path remains up
  • Đã khắc phục
    Đã khắc phục

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • Đã nhận diện
    Đã nhận diện

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • Đang điều tra
    Đang điều tra

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Đã khắc phục
    Đã khắc phục

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều tra
    Đang điều tra

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

FASRC ticket system - tickets and replies delayed
  • Đã khắc phục
    Đã khắc phục

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • Đang điều tra
    Đang điều tra

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

thg 2 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Đã khắc phục
    Đã khắc phục

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều tra
    Đang điều tra

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Đã khắc phục
    Đã khắc phục

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Đang điều tra
    Đang điều tra

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Academic Cluster home directory storage full
  • Đã khắc phục
    Đã khắc phục

    This issue has been resolved.

  • Đã nhận diện
    Đã nhận diện

    The home directory storage for the academic cluster has quickly filled to capacity. We are working to mitigate this issue.

Websites & Tools - Portal (portal.rc) isn't accessible at the moment (automated)
  • Đã khắc phục
    Đã khắc phục

    Websites & Tools - Portal (portal.rc) is now operational! This update was created by an automated monitoring service.

  • Đang điều tra
    Đang điều tra

    Websites & Tools - Portal (portal.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holystore01 mounts on boslogin nodes
  • Đã khắc phục
    Đã khắc phục

    This issue has been resolved and holystore01 is back to normal.

  • Đang theo dõi
    Đang theo dõi

    boslogin nodes are up but are unable to mount holystore01 at this time. Replacement parts for holystore01 will be installed at the earliest possible time to rectify this issue.

  • Đã nhận diện
    Đã nhận diện

    holystore01 may be inaccessible on some cluster nodes.

  • Đang điều tra
    Đang điều tra

    holystore01 is not currently accessible from boslogin nodes. These nodes will be rebooted again at 2:30pm to fix.

    Please login to holylogin nodes if you need to access holystore01.

thg 2 2022 đến thg 4 2022

Sau

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu