FAS Research Computing - Harvard ServiceNow ( help ticket ) system and email outage – Chi tiết sự cố

FASRC Ticket System (ServiceNow) Trải qua thời gian ngừng hoạt động một phần

Status page for the Harvard FAS Research Computing cluster and other resources.

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Harvard ServiceNow ( help ticket ) system and email outage

Đang theo dõiSự cố một phần

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Sự cố một phần từ 6:47 PM đến 12:00 AM

FASRC Ticket System (ServiceNow)

Sự cố một phần từ 6:47 PM đến 12:00 AM

  • Đang theo dõiUTC

    Harvard's primary email systems rely on Microsoft Exchange/365 which is experiencing an outage.

    As a result, tickets emailed in to Harvard's ticket system, ServiceNow, which FASRC also uses, are not being received.

    You do not need to re-send your ticket, it should be delivered once Harvard's mail system returns to normal. But be aware that any tickets sent today have not yet been received not can they be responded to.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu