FAS Research Computing - A cooling incident at the MGHPCC Datacenter has effected a number of systems – Chi tiết sự cố

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A cooling incident at the MGHPCC Datacenter has effected a number of systems

Đã khắc phục
Sự cố lớn
Bắt đầu lúc hơn 4 năm trướckéo dài khoảng 3 giờ

Ảnh hưởng

Cannon Cluster

Sự cố lớn từ 7:13 PM đến 10:33 PM

SLURM Scheduler - Cannon

Sự cố lớn từ 7:13 PM đến 10:33 PM

Cannon Compute Cluster (Holyoke)

Sự cố lớn từ 7:13 PM đến 10:33 PM

Login Nodes

Sự cố lớn từ 7:13 PM đến 10:33 PM

login.rc.fas.harvard.edu

Sự cố lớn từ 7:13 PM đến 10:33 PM

Login Nodes - Holyoke

Sự cố lớn từ 7:13 PM đến 10:33 PM

Cập nhật
  • Đã khắc phục
    UTC
    Đã khắc phục

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • Đang theo dõi
    UTC
    Đang theo dõi

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • Đang điều tra
    UTC
    Đang điều tra

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • Đang theo dõi
    UTC
    Đang theo dõi

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu