FAS Research Computing - Long path fibre to MGHPCC Holyoke is also down – Chi tiết sự cố

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Long path fibre to MGHPCC Holyoke is also down

Đã khắc phục
Đang hoạt động
Bắt đầu lúc hơn 4 năm trướckéo dài 33 phút

Ảnh hưởng

Networking

Đang hoạt động từ 3:31 PM đến 4:04 PM

Holyoke-Boston fiber link (long path)

Đang hoạt động từ 3:31 PM đến 4:04 PM

Cập nhật
  • Đã khắc phục
    UTC
    Đã khắc phục

    The long path has returned to operation and initial checks indicate no substantial job or cluster issues as a result.

    The short path remains down, so latency between Boston and Holyoke will still be higher than normal. See short path incident for updates as that progresses (no ETA at this time)

  • Đã nhận diện
    UTC
    Đã nhận diện

    The short path fibre connection to Holyoke/MGHPCC suffered a failure late yesterday (3/15/22). The short path is still down as of this morning.

    However, we have just seen the long path also drop connection and are awaiting more information on this incident. It is our hope this is a minor disconnect related to their repair work.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu