FAS Research Computing - OOD apps down – Деталі інциденту

Незначний збій

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Показати поточний статус

OOD apps down

ВизначеноЧасткова недоступність

Зачеплені компоненти

OpenOnDemand/OOD

Часткова недоступність від 5:57 PM до 12:00 AM

Cannon Open OnDemand

Часткова недоступність від 5:57 PM до 12:00 AM

FASSE Open OnDemand

Часткова недоступність від 5:57 PM до 12:00 AM

  • ВизначеноUTC

    The bug causing this has been identified, and we are continuing to work on a fix for this incident.

    Although the browser NoVNC connection may not connect, you can use the session credentials in the VNC Desktop Client tab for the session to connect to the running session from a VNC client like TurboVNC.

  • ВивчаєтьсяUTC

    Several OOD apps on both Cannon and FASSE may display a "Failed to connect to server" error after the job has started. They include:

    • Remote Desktop

    • Matlab

    • Stata

    • SAS

    • Knime

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu