FAS Research Computing - Ticket system slow – Деталі інциденту

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Ticket system slow

Вирішено55 хвилин

Зачеплені компоненти

Websites & Tools

Продуктивність знижена від 4:30 PM до 5:25 PM

FASRC Ticket System (ServiceNow)

Продуктивність знижена від 4:30 PM до 5:25 PM

  • ВирішеноUTC
    This incident has been resolved.
  • ВизначеноUTC

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • ВивчаєтьсяUTC

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu