FAS Research Computing - holylabs inaccessible - cluster paused – Деталі інциденту

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holylabs inaccessible - cluster paused

Вирішено
Працює
Почалося майже 3 роки томуТривала близько 22 годин

Постраждалі

Cannon Cluster

Працює від 6:00 PM до 4:02 PM

SLURM Scheduler - Cannon

Працює від 6:00 PM до 4:02 PM

Cannon Compute Cluster (Holyoke)

Працює від 6:00 PM до 4:02 PM

Boston Compute Nodes

Працює від 6:00 PM до 4:02 PM

GPU nodes (Holyoke)

Працює від 6:00 PM до 4:02 PM

OpenOnDemand/OOD

Працює від 6:00 PM до 4:02 PM

Оновлення
  • Вирішено
    UTC
    Вирішено

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • Вивчається
    UTC
    Вивчається

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • Вирішено
    UTC
    Вирішено

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • Визначено
    UTC
    Визначено

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • Вивчається
    UTC
    Вивчається

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu