FAS Research Computing - A100 GPU issue – Деталі інциденту

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A100 GPU issue

Вирішено
Працює
Почалося більше 3 років томуТривала 986 годин 51 хвилина

Зачеплені компоненти

Cannon Cluster

Працює від 3:00 PM до 5:51 PM

GPU nodes (Holyoke)

Працює від 3:00 PM до 5:51 PM

Оновлення
  • Вирішено
    UTC
    Вирішено

    Firmware updates have resolved this issue.

  • Оновлення
    UTC
    Оновлення

    The proscribed driver update did not fix this issue.

    We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

    If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.

  • Визначено
    UTC
    Визначено

    A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

    We are continuing to work on a solution.

  • Вивчається
    UTC
    Вивчається

    An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

    Jobs on affected nodes may fail.

    We are investigating this issue.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu