FAS Research Computing - Cannon and FASSE OOD (VDI) issues – Деталі інциденту

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Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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Cannon and FASSE OOD (VDI) issues

Вирішено
Працює
Почалося більше 3 років томуТривала 24 години 35 хвилин

Зачеплені компоненти

OpenOnDemand/OOD

Працює від 3:11 PM до 3:46 PM

Cannon Open OnDemand

Працює від 3:11 PM до 3:46 PM

FASSE Open OnDemand

Працює від 3:11 PM до 3:46 PM

Оновлення
  • Вирішено
    UTC
    Вирішено

    This incident has been resolved. FASSE and Cannon OOD are both available.

  • Моніторинг
    UTC
    Моніторинг

    Cannon and FASSE OOD are not fully operational due to slurm being slow. With slurm slow, the apps wait too long to be launched and it can throw 502 errors

  • Визначено
    UTC
    Визначено

    Cannon OOD is operational.

    FASSE OOD is still experiencing issues and showing errors for new connections. Existing connections are working.
    WIP

  • Вивчається
    UTC
    Вивчається

    We are currently investigating issues with OOD (OpenOnDemand aka VDI).

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu