VM issue affecting FASSE VDI and Tier2 storage

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Вирішено

Часткова недоступність

Почалося більше 4 років томусічня 16, 2022Тривала близько 2 годинсічня 16, 202216:0017:42UTC

Постраждалі

OpenOnDemand/OOD

FASSE Open OnDemand

Storage

CEPH Storage Boston (Tier 2)

Virtual Machines

Virtual Infrastructure - Holyoke

Оновлення

Вирішено
січня 16, 2022 у 17:42UTC
Вирішено
січня 16, 2022 у 17:42UTC
We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.
Визначено
січня 16, 2022 у 17:11UTC
Визначено
січня 16, 2022 у 17:11UTC
We are still working on the underlying issue.

A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.
Вивчається
січня 16, 2022 у 16:00UTC
Вивчається
січня 16, 2022 у 16:00UTC
There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

We are investigating and will update here as this issue progresses.

Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc

FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – Деталі інциденту

VM issue affecting FASSE VDI and Tier2 storage