FAS Research Computing - Harvard ServiceNow ( help ticket ) system and email outage – சம்பவ விவரங்கள்

FASRC Ticket System (ServiceNow) பகுதி செயலிழப்பை எதிர்கொள்கிறது

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Harvard ServiceNow ( help ticket ) system and email outage

கண்காணிக்கப்படுகிறதுபகுதி செயலிழப்பு

பாதிக்கப்பட்டது

Websites & Tools

பகுதி செயலிழப்பு இலிருந்து 6:47 PM வரை 12:00 AM

FASRC Ticket System (ServiceNow)

பகுதி செயலிழப்பு இலிருந்து 6:47 PM வரை 12:00 AM

  • கண்காணிக்கப்படுகிறதுUTC

    Harvard's primary email systems rely on Microsoft Exchange/365 which is experiencing an outage.

    As a result, tickets emailed in to Harvard's ticket system, ServiceNow, which FASRC also uses, are not being received.

    You do not need to re-send your ticket, it should be delivered once Harvard's mail system returns to normal. But be aware that any tickets sent today have not yet been received not can they be responded to.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu