FAS Research Computing - OOD apps down – Incidentdetaljer

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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OOD apps down

IdentifieratPartiellt avbrott

Påverkade

OpenOnDemand/OOD

Partiellt avbrott från 5:57 PM till 12:00 AM

Cannon Open OnDemand

Partiellt avbrott från 5:57 PM till 12:00 AM

FASSE Open OnDemand

Partiellt avbrott från 5:57 PM till 12:00 AM

  • IdentifieratUTC

    The bug causing this has been identified, and we are continuing to work on a fix for this incident.

    Although the browser NoVNC connection may not connect, you can use the session credentials in the VNC Desktop Client tab for the session to connect to the running session from a VNC client like TurboVNC.

  • UndersökerUTC

    Several OOD apps on both Cannon and FASSE may display a "Failed to connect to server" error after the job has started. They include:

    • Remote Desktop

    • Matlab

    • Stata

    • SAS

    • Knime

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu