FAS Research Computing - holylabs inaccessible - cluster paused – Incidentdetaljer

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holylabs inaccessible - cluster paused

Löst
I drift
Började nästan tre år sedanVarade ungefär 22 timmar

Påverkade

Cannon Cluster

I drift från 6:00 PM till 4:02 PM

SLURM Scheduler - Cannon

I drift från 6:00 PM till 4:02 PM

Cannon Compute Cluster (Holyoke)

I drift från 6:00 PM till 4:02 PM

Boston Compute Nodes

I drift från 6:00 PM till 4:02 PM

GPU nodes (Holyoke)

I drift från 6:00 PM till 4:02 PM

OpenOnDemand/OOD

I drift från 6:00 PM till 4:02 PM

Uppdateringar
  • Löst
    UTC
    Löst

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • Undersöker
    UTC
    Undersöker

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • Löst
    UTC
    Löst

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • Identifierat
    UTC
    Identifierat

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • Undersöker
    UTC
    Undersöker

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu