FAS Research Computing - Cannon and FASSE OOD (VDI) issues – Incidentdetaljer

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Cannon and FASSE OOD (VDI) issues

Löst
I drift
Började ungefär tre år sedanVarade en dag

Påverkade

OpenOnDemand/OOD

I drift från 3:11 PM till 3:46 PM

Cannon Open OnDemand

I drift från 3:11 PM till 3:46 PM

FASSE Open OnDemand

I drift från 3:11 PM till 3:46 PM

Uppdateringar
  • Löst
    UTC
    Löst

    This incident has been resolved. FASSE and Cannon OOD are both available.

  • Monitorerar
    UTC
    Monitorerar

    Cannon and FASSE OOD are not fully operational due to slurm being slow. With slurm slow, the apps wait too long to be launched and it can throw 502 errors

  • Identifierat
    UTC
    Identifierat

    Cannon OOD is operational.

    FASSE OOD is still experiencing issues and showing errors for new connections. Existing connections are working.
    WIP

  • Undersöker
    UTC
    Undersöker

    We are currently investigating issues with OOD (OpenOnDemand aka VDI).

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu