FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Incidentdetaljer

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Löst
I drift
Började över tre år sedanVarade ungefär två timmar

Påverkade

OpenOnDemand/OOD

I drift från 3:00 PM till 4:55 PM

Cannon Open OnDemand

I drift från 3:00 PM till 4:55 PM

Storage

I drift från 3:00 PM till 4:55 PM

CEPH Storage Boston (Tier 2)

I drift från 3:00 PM till 4:55 PM

Websites & Tools

I drift från 3:00 PM till 4:55 PM

FASRC Ticket System (ServiceNow)

I drift från 3:00 PM till 4:55 PM

Uppdateringar
  • Uppdatering
    UTC
    Uppdatering

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Löst
    UTC
    Löst

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Identifierat
    UTC
    Identifierat

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu