FAS Research Computing - FARCS ticket system outage – Incidentdetaljer

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FARCS ticket system outage

Löst
I drift
Började nästan fyra år sedanVarade 26 minuter

Påverkade

Websites & Tools

I drift från 4:38 PM till 5:04 PM

FASRC Ticket System (ServiceNow)

I drift från 4:38 PM till 5:04 PM

Uppdateringar
  • Löst
    UTC
    Löst

    The ticket system is back in service. Any pending emails in or out will be delivered but possibly delayed.

  • Undersöker
    UTC
    Undersöker

    The FASRC ticket system is currently down. We are working to resolve this as quickly as possible. Replies to tickets will be delayed (email replies should continue to attempt delivery until the system responds).

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu