FAS Research Computing - The short path fibre to MGHPCC Holyoke is down - long path remains up – Incidentdetaljer

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The short path fibre to MGHPCC Holyoke is down - long path remains up

Löst
I drift
Började över fyra år sedanVarade ungefär 20 timmar

Påverkade

Networking

I drift från 9:33 PM till 5:44 PM

Holyoke-Boston fiber link (short path)

I drift från 9:33 PM till 5:44 PM

Uppdateringar
  • Löst
    Löst

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • Identifierat
    Identifierat

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • Undersöker
    Undersöker

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu