FAS Research Computing - VM issue affecting FASSE VDI and Tier2 storage – Incidentdetaljer

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VM issue affecting FASSE VDI and Tier2 storage

Löst
Partiellt avbrott
Började över fyra år sedanVarade ungefär två timmar

Påverkade

VDI/OpenOnDemand

Partiellt avbrott från 4:00 PM till 5:42 PM

FASSE Open OnDemand/VDI

Partiellt avbrott från 4:00 PM till 5:42 PM

Storage

Partiellt avbrott från 4:00 PM till 5:42 PM

CEPH Storage Boston (Tier 2)

Partiellt avbrott från 4:00 PM till 5:42 PM

Virtual Machines

Partiellt avbrott från 4:00 PM till 5:42 PM

Virtual Infrastructure - Holyoke

Partiellt avbrott från 4:00 PM till 5:42 PM

Uppdateringar
  • Löst
    Löst

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

  • Identifierat
    Identifierat

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • Undersöker
    Undersöker

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc