FAS Research Computing - Ticket system slow – Detalji prekida

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Ticket system slow

Rešeno
Funkcioniše
Početo about 2 years agoТрајало about 1 hour

Uticano

Websites & Tools

Polovična performansa undefined 4:30 PM do 5:25 PM

FASRC Ticket System (ServiceNow)

Polovična performansa undefined 4:30 PM do 5:25 PM

Ажурирања
  • Rešeno
    Rešeno
    This incident has been resolved.
  • Identifikovano
    Identifikovano

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • Istražuje se
    Istražuje se

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.