FAS Research Computing - Ticket system slow – Detalji prekida

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Status page for the Harvard FAS Research Computing cluster and other resources.

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GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Početna strana

Ticket system slow

Rešeno55 minutes

Uticano

Websites & Tools

Polovična performansa od 4:30 PM do 5:25 PM

FASRC Ticket System (ServiceNow)

Polovična performansa od 4:30 PM do 5:25 PM

  • RešenoUTC
    This incident has been resolved.
  • IdentifikovanoUTC

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • Istražuje seUTC

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu