FAS Research Computing - holylabs inaccessible - cluster paused – Detalji prekida

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holylabs inaccessible - cluster paused

Rešeno
Funkcioniše
Početo almost 3 years agoТрајало about 22 hours

Uticano

Cannon Cluster

Funkcioniše undefined 6:00 PM do 4:02 PM

SLURM Scheduler - Cannon

Funkcioniše undefined 6:00 PM do 4:02 PM

Cannon Compute Cluster (Holyoke)

Funkcioniše undefined 6:00 PM do 4:02 PM

Boston Compute Nodes

Funkcioniše undefined 6:00 PM do 4:02 PM

GPU nodes (Holyoke)

Funkcioniše undefined 6:00 PM do 4:02 PM

OpenOnDemand/OOD

Funkcioniše undefined 6:00 PM do 4:02 PM

Ажурирања
  • Rešeno
    Rešeno

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • Istražuje se
    Istražuje se

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • Rešeno
    Rešeno

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • Identifikovano
    Identifikovano

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • Istražuje se
    Istražuje se

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu