FAS Research Computing - Netscratch - some directories stalled/unavailable – Детали инцидента

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Netscratch - some directories stalled/unavailable

РешеноЧастичная недоступность25 часов 18 минут

Затронутые

Storage

Частичная недоступность от 3:05 PM до 3:12 PM, Работает от 3:12 PM до 2:52 PM, Частичная недоступность от 2:52 PM до 4:24 PM

Netscratch (Global Scratch)

Частичная недоступность от 3:05 PM до 3:12 PM, Работает от 3:12 PM до 2:52 PM, Частичная недоступность от 2:52 PM до 4:24 PM

  • РешеноUTC
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • ОпределеноUTC

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • РешеноUTC
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • ИзучаетсяUTC
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu