FAS Research Computing - Netscratch - some directories stalled/unavailable – Детали инцидента

Частично сниженная производительность

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Netscratch - some directories stalled/unavailable

Решено
Частичная недоступность
Началось больше 1 года назаддлился 1 день

Затронутые

Storage

Частичная недоступность от 3:05 PM до 3:12 PM, Работает от 3:12 PM до 2:52 PM, Частичная недоступность от 2:52 PM до 4:24 PM

Netscratch (Global Scratch)

Частичная недоступность от 3:05 PM до 3:12 PM, Работает от 3:12 PM до 2:52 PM, Частичная недоступность от 2:52 PM до 4:24 PM

Обновления
  • Решено
    Решено
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Определено
    Определено

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Решено
    Решено
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Изучается
    Изучается
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu