FAS Research Computing - Ticket system slow – Детали инцидента

Частично сниженная производительность

Status page for the Harvard FAS Research Computing cluster and other resources.

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Ticket system slow

Решено
Работает
Началось около 2 лет назаддлился около 1 часа

Затронутые

Websites & Tools

Производительность снижена от 4:30 PM до 5:25 PM

FASRC Ticket System (ServiceNow)

Производительность снижена от 4:30 PM до 5:25 PM

Обновления
  • Решено
    Решено
    This incident has been resolved.
  • Определено
    Определено

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • Изучается
    Изучается

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu