FAS Research Computing - Ticket system slow – Детали инцидента

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Status page for the Harvard FAS Research Computing cluster and other resources.

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Ticket system slow

Решено
Работает
Началось около 2 лет назаддлился около 1 часа

Затронутые

Websites & Tools

Производительность снижена от 4:30 PM до 5:25 PM

FASRC Ticket System (ServiceNow)

Производительность снижена от 4:30 PM до 5:25 PM

Обновления
  • Решено
    UTC
    Решено
    This incident has been resolved.
  • Определено
    UTC
    Определено

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • Изучается
    UTC
    Изучается

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu