FAS Research Computing - holylabs inaccessible - cluster paused – Детали инцидента

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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holylabs inaccessible - cluster paused

Решено
Работает
Началось почти 3 года назаддлился около 22 часов

Затронутые

Cannon Cluster

Работает от 6:00 PM до 4:02 PM

SLURM Scheduler - Cannon

Работает от 6:00 PM до 4:02 PM

Cannon Compute Cluster (Holyoke)

Работает от 6:00 PM до 4:02 PM

Boston Compute Nodes

Работает от 6:00 PM до 4:02 PM

GPU nodes (Holyoke)

Работает от 6:00 PM до 4:02 PM

OpenOnDemand/OOD

Работает от 6:00 PM до 4:02 PM

Обновления
  • Решено
    Решено

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • Изучается
    Изучается

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • Решено
    Решено

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • Определено
    Определено

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • Изучается
    Изучается

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu