A100 GPU issue

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE

Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

Затронутые

Cannon Cluster

GPU nodes (Holyoke)

Решеноавгуста 17, 2023 в 17:51UTC
Firmware updates have resolved this issue.
Обновлениеиюля 18, 2023 в 19:05UTC
The proscribed driver update did not fix this issue.

We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.
Определеноиюля 12, 2023 в 14:44UTC
A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

We are continuing to work on a solution.
Изучаетсяиюля 07, 2023 в 15:00UTC
An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

Jobs on affected nodes may fail.

We are investigating this issue.

FAS Research Computing - A100 GPU issue – Детали инцидента