FAS Research Computing - VM and Ceph infrastructure issues - also affects FASRC ticket system – Детали инцидента

Все системы работают

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


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Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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VM and Ceph infrastructure issues - also affects FASRC ticket system

Решено
Работает
Началось больше 3 лет назаддлился около 2 часов

Затронутые

OpenOnDemand/OOD

Работает от 3:00 PM до 4:55 PM

Cannon Open OnDemand

Работает от 3:00 PM до 4:55 PM

Storage

Работает от 3:00 PM до 4:55 PM

CEPH Storage Boston (Tier 2)

Работает от 3:00 PM до 4:55 PM

Websites & Tools

Работает от 3:00 PM до 4:55 PM

FASRC Ticket System (ServiceNow)

Работает от 3:00 PM до 4:55 PM

Обновления
  • Обновление
    UTC
    Обновление

    The Ceph/VM cluster issues have subsided and performance should be back to normal.

  • Решено
    UTC
    Решено

    The virtual infrastructure is responding normally again.
    This is a known issue that we are working to eliminate, but which requires new infrastructure (and time and resources). Thanks for your patience.

  • Определено
    UTC
    Определено

    An issue with our virtual infrastructure is affecting virtual machines and services which rely on that including Ceph storage, VDI, the FASRC ticket system, and hosted virtual machines.

    Updates will be posted here.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu