FAS Research Computing - FARCS ticket system outage – Детали инцидента

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FARCS ticket system outage

Решено
Работает
Началось больше 3 лет назаддлился 26 минут

Затронутые

Websites & Tools

Работает от 4:38 PM до 5:04 PM

FASRC Ticket System (ServiceNow)

Работает от 4:38 PM до 5:04 PM

Обновления
  • Решено
    UTC
    Решено

    The ticket system is back in service. Any pending emails in or out will be delivered but possibly delayed.

  • Изучается
    UTC
    Изучается

    The FASRC ticket system is currently down. We are working to resolve this as quickly as possible. Replies to tickets will be delayed (email replies should continue to attempt delivery until the system responds).

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu